View & track your orders
The most accurate way to find out when your order will arrive is to track your package. You can do this through the Store or using a tracking number. If you don’t have a tracking number you can see an estimate of your delivery date in your Altro Store order history.
Track your order with a tracking number
- Open your Altro Store order history
- Find the order you want to track.
- Click Order details.
- Click on the Tracking link.
You can also track your order from your confirmation email.
- Open the email account linked to your Altro Account.
- Search for an email with the subject line that starts ‘Your Altro Store Order’.
- If you have multiple orders, find the email for the one you want to track.
- Follow the instructions in the email to track your order using the tracking number.
Don’t have a tracking number?
Not all shipping options have tracking numbers. If your shipping option doesn’t have a tracking number, you can find an estimated delivery date in your Altro Store order history.
- Go to your Altro Store order history
- Look for the order you want to track.
- Find the estimated delivery date in the order detail.